Returns & Exchanges
We offer a 14-day return period from the date of delivery for all items in original, unworn condition with tags attached. Please note that all returns are subject to a quality inspection before a refund or exchange is processed.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all custom Cole Buxton tags and dust bags are included to avoid rejection.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Inspection and Refund
Once received at our warehouse, your return will be inspected within 5 business days, and a refund will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing